Privacy Policy
Your privacy is important to us. This Privacy Policy explains how SAIL Lab collects, uses, and protects your personal information when you use our AI trading platform.
Data Protection
Bank-level encryption and security measures protect your financial data.
Transparency
Clear disclosure of what data we collect and how it's used for AI analysis.
User Control
Full control over your data with easy access, correction, and deletion rights.
Compliance
Full compliance with GDPR, CCPA, and financial industry regulations.
- •Personal Information: Name, email address, phone number, and payment information when you create an account or use our services.
- •Trading Data: Investment preferences, trading history, portfolio information, and risk tolerance assessments.
- •Technical Data: IP addresses, browser information, device identifiers, and usage analytics to improve our AI systems.
- •AI Analysis Data: Market sentiment inputs, trading patterns, and algorithm performance metrics used to enhance our models.
- •Service Provision: To provide AI-powered trading analysis, portfolio management, and investment recommendations.
- •AI Model Training: To improve our machine learning algorithms and enhance prediction accuracy (anonymized data only).
- •Communication: To send service updates, trading alerts, market insights, and respond to your inquiries.
- •Security & Compliance: To detect fraud, ensure platform security, and comply with financial regulations.
- •Analytics: To analyze platform usage and improve user experience through data-driven insights.
- •Third-Party Services: We may share data with trusted partners for payment processing, cloud storage, and analytics services.
- •Legal Requirements: We may disclose information when required by law, court orders, or regulatory authorities.
- •Business Transfers: In case of merger, acquisition, or sale, your data may be transferred as part of business assets.
- •Consent-Based Sharing: We may share anonymized, aggregated data for research purposes with your explicit consent.
- •No Sale of Personal Data: We do not sell your personal information to third parties for marketing purposes.
- •Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.
- •Access Controls: Strict role-based access controls ensure only authorized personnel can access your data.
- •Regular Audits: We conduct regular security audits and penetration testing to identify and address vulnerabilities.
- •Incident Response: We have comprehensive incident response procedures to handle any potential data breaches.
- •Financial Grade Security: Our security measures meet or exceed financial industry standards and regulations.
- •Access: You have the right to request access to your personal data and receive a copy of the information we hold.
- •Correction: You can request correction of any inaccurate or incomplete personal information.
- •Deletion: You may request deletion of your personal data, subject to legal and regulatory requirements.
- •Portability: You have the right to receive your data in a structured, machine-readable format.
- •Objection: You can object to certain types of data processing, including automated decision-making.
- •Withdrawal: You may withdraw consent for data processing where consent is the legal basis.
- •Essential Cookies: Required for platform functionality, security, and user authentication.
- •Analytics Cookies: Used to understand user behavior and improve our services (can be disabled).
- •Performance Cookies: Help us optimize platform performance and AI model efficiency.
- •Cookie Controls: You can manage cookie preferences through your browser settings or our cookie preference center.
- •Third-Party Cookies: Some third-party services may set cookies for analytics and service provision.
Privacy Inquiries
Data Protection Officer
For data subject requests, please include your full name, email address associated with your account, and a detailed description of your request. We may require additional verification for security purposes.
This Privacy Policy was last updated on January 1, 2025. We may update this policy from time to time. We will notify you of any significant changes via email or platform notification.
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